Legal
Terms of Use
Last updated: 7 June 2026
These Terms of Use govern your access to and use of accentciespte.com, operated by ACCENT INSURANCE AGENCIES PTE LTD. By using this website, submitting an enquiry or communicating with us through the website, you agree to these Terms.
ACCENT INSURANCE AGENCIES PTE LTD is located at 110 Anson Road, 31-01 International Plaza, Singapore 79903. You may contact us at support@accentciespte.com or +65 94935023.
1. Website Purpose
This website provides general information about ACCENT INSURANCE AGENCIES PTE LTD, our insurance agency services, financial planning service support, policy review assistance, business insurance discussions and contact options. The website is intended to help visitors understand the type of services we may provide and how to reach us.
The content on this website is not intended to be a complete description of every insurance product, insurer requirement, policy condition, exclusion, premium, claim process or financial planning consideration.
2. General Information Only
Information on this website is provided for general reference only. It does not constitute personalised insurance advice, financial advice, legal advice, tax advice, investment advice or a binding recommendation. Any insurance or planning decision should be based on your individual circumstances, needs, budget, risk profile and the specific wording of relevant policy documents.
Before buying, renewing, cancelling or changing any insurance policy, you should review the insurer’s policy wording, product summary, benefit limits, exclusions, premium terms and applicable conditions. You should also ask questions where anything is unclear.
3. No Guarantee of Product Availability or Acceptance
Insurance products, premium amounts, underwriting decisions, claim outcomes and renewal terms are determined by insurers and may change without notice. We do not guarantee that any product, premium, benefit, acceptance term, endorsement, renewal or claim outcome will be available or approved.
Any examples or service descriptions on this website are illustrative only and do not promise that a particular insurance solution will be suitable or available for your circumstances.
4. Policy Documents Control
Where there is any inconsistency between general website content and official insurer documents, the relevant policy wording, schedule, endorsement, certificate, quotation, application form or insurer communication will prevail. You should read all policy documents carefully and keep copies for your records.
5. Enquiries and Response Times
You may contact us through the website form, email or telephone. We aim to respond to enquiries within a reasonable time, but response times may vary depending on workload, complexity, missing information, insurer response times or public holidays.
Submitting an enquiry does not create a binding client relationship, insurance cover, claims appointment, policy change or insurer obligation. Cover is only effective when the relevant insurer confirms acceptance and the required conditions, documents and payments have been completed.
6. Your Responsibilities
You agree to provide accurate, complete and up-to-date information when communicating with us. You are responsible for reviewing documents, checking your personal details, disclosing relevant facts to insurers and ensuring that information submitted for applications, renewals, reviews or claims is not misleading.
If you provide information about another person or business, you confirm that you have the authority or consent to do so. You should not submit documents or personal information that you are not authorised to share.
7. Claims Assistance
We may assist with claims documentation, insurer communication and general process guidance. However, claim decisions are made by the relevant insurer according to the policy wording, facts of the claim, supporting evidence and applicable conditions.
Claims support from us does not guarantee that a claim will be accepted, paid in full, paid within a specific timeframe or resolved in a particular way. You remain responsible for providing accurate information and required documents within the deadlines set by the insurer.
8. Website Form Submissions
When submitting information through a website form, you should avoid sending unnecessary sensitive information unless it is relevant to your enquiry. For urgent claims, deadlines, policy cancellations, payment issues or time-sensitive coverage matters, you should contact us directly by phone or email and also follow any insurer instructions provided in your policy documents.
9. Intellectual Property
All website content, including text, page layouts, design elements, graphics, icons, branding, service descriptions and other materials, belongs to ACCENT INSURANCE AGENCIES PTE LTD or its licensors unless otherwise stated. You may view and print website pages for personal, non-commercial reference, but you may not copy, reproduce, modify, distribute or reuse website content for commercial purposes without written permission.
10. Acceptable Use
You agree not to misuse this website. Prohibited conduct includes attempting to interfere with website security, uploading harmful code, scraping content at scale, submitting false enquiries, impersonating another person, using the website for unlawful purposes or attempting to gain unauthorised access to systems or data.
11. Third-Party Links and Services
This website may refer to third-party websites, insurer portals, external tools or other resources. These links are provided for convenience only. We do not control third-party websites and are not responsible for their content, accuracy, availability, privacy practices or security.
12. Limitation of Liability
To the extent permitted by law, ACCENT INSURANCE AGENCIES PTE LTD is not liable for losses arising from use of this website, inability to access the website, reliance on general website information, third-party website content, transmission errors, delays, interruptions or unauthorised access beyond our reasonable control.
Nothing in these Terms excludes liability that cannot be excluded under applicable law.
13. Privacy
Your use of this website and submission of personal information are also governed by our Privacy Policy. Please review it to understand how we may collect, use, disclose and protect personal information.
14. Changes to These Terms
We may update these Terms from time to time to reflect changes in our website, services, operational practices or applicable requirements. The updated version will be posted on this page with a revised “Last updated” date. Continued use of the website after changes are posted means you accept the updated Terms.
15. Governing Law
These Terms are governed by the laws of Singapore. Any dispute relating to this website or these Terms will be subject to the courts or dispute resolution processes applicable in Singapore, unless otherwise required by law.
16. Contact Us
For questions about these Terms, please contact:
ACCENT INSURANCE AGENCIES PTE LTD
110 Anson Road, 31-01 International Plaza, Singapore 79903
Email: support@accentciespte.com
Phone: +65 94935023